Effective Date: April 6, 2026
Welcome to BatteryStoreCanada.ca (“we,” “us,” or “our”). We respect your privacy and are committed to being transparent about how information related to your order may be handled.
This Privacy Policy explains what information may be collected when you use BatteryStoreCanada.ca, how that information is used, and how third-party payment providers may process your information.
BatteryStoreCanada.ca is an online store that sells replacement batteries and related products.
We do not directly collect or store your credit card or debit card information. All payment transactions are processed by authorized third-party payment processors, including Stripe and PayPal.
When you complete a purchase, these third-party payment processors may collect personal and payment-related information from you in order to process your transaction securely.
These third-party processors may share certain order-related information with us so that we can fulfill and support your order, including your name, shipping address, billing address (if applicable), email address (if provided through checkout), order details, and payment confirmation / transaction status.
We do not receive, store, or have access to your full credit card number or full payment card details.
Any customer information provided to us through completed orders may be used only for legitimate business purposes related to your purchase, including:
• Processing and fulfilling your order
• Shipping your purchased items
• Providing customer service or order support
• Communicating with you about your order if needed
• Handling refunds, replacements, or warranty-related requests
• Maintaining basic internal order records for accounting and support purposes
We do not sell customer personal information to third parties.
Payments made on BatteryStoreCanada.ca are processed by third-party payment providers such as Stripe and PayPal.
These providers may collect and process your personal and payment information according to their own privacy policies and security practices.
Please review their policies directly for more information:
• Stripe Privacy Policy: https://stripe.com/privacy
• PayPal Privacy Statement: https://www.paypal.com/ca/legalhub/privacy-full
We are not responsible for the privacy practices, policies, or content of these third-party services.
BatteryStoreCanada.ca does not intentionally use customer tracking cookies for advertising or behavioral profiling.
However, certain technical functions of the website, shopping cart, checkout process, hosting environment, or third-party payment providers (including Stripe, PayPal, platform services, or security / fraud prevention systems) may use essential cookies, session technologies, or similar technical tools that are necessary for:
• Shopping cart functionality
• Checkout completion
• Fraud prevention and payment security
• Website performance and security
• Basic session management
These technologies are used only as needed to operate the website and process transactions securely.
In order to fulfill your order, we may use your shipping information to prepare and package your order, generate shipping labels, provide shipment tracking (when available), and coordinate delivery through carriers or shipping service providers.
We may share the minimum necessary information with shipping carriers or shipping software providers to complete delivery.
We take reasonable steps to protect order-related information that is shared with us.
However, no website, platform, or method of electronic transmission is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.
Because payment processing is handled by third-party authorized processors, sensitive payment card data is handled through their systems rather than stored by us.
We may retain basic order and customer information for as long as reasonably necessary to fulfill orders, provide customer support, process refunds or warranty claims, maintain accounting and tax records, and comply with applicable legal obligations.
We do not retain full payment card data.
If you have questions about the personal information associated with your order, or would like to request correction or deletion of information we control (subject to legal or business recordkeeping requirements), you may contact us.
Please note that certain information may need to be retained for fraud prevention, tax/accounting compliance, order history and warranty support, or legal obligations.
BatteryStoreCanada.ca is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Our website may contain links to third-party services, payment providers, or other websites.
We are not responsible for the privacy practices or content of third-party websites or services.
We aim to handle personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Your continued use of BatteryStoreCanada.ca after changes are posted constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy, please contact us through the contact information provided on BatteryStoreCanada.ca.